Senior Insights & Statistics Officer

Basel, Basel-Stadt, ch
Company: NSW Government
Category: Business and Financial Operations Occupations
Published on 2021-07-26 16:07:23

About us

Transport for NSW (TfNSW) is the lead agency of the NSW Transport cluster. Our role is to lead the development of a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities, centres and regions. We work with several government agencies to coordinate metro, train, bus, ferry, light rail, road and maritime services, always keeping the safety and comfort of our customers at the heart of what we do.

About the Team

The Safety, Environment and Regulation (SER) division leads policy, strategy, standards, advice and support across safety, environment, sustainability, asset management and regulatory outcomes for customers, for community and for our people (including contractors).

SER provides ‘centres of excellence’ with a critical mass of expertise to support line accountability, facilitate consistency and provide assurance across the cluster. It also delivers a range of regulatory programs

The Opportunity:

We are currently recruiting for a Senior Insights and Statistics Officer  to join the Insights and Advanced Analytics team on a permanent full-time basis. Whilst we promote flexible working, there will be an expectation to work in our new offices as required, based at Macquarie Park.

The role is responsible for reporting and documentation regarding camera systems as well as providing insight and support on business initiatives through analysis, matrix creation and ongoing projects.

On a day to day basis you will be responsible for, but not limited to:

  • Deliver key customer data analysis, performance measures and insights to the business unit and other key business stakeholders to support modelling, strategic projects and drive business recommendations and decision making.

  • Determine the appropriate approach for sourcing and storing required data for immediate and future team needs.

  • Engage stakeholders in relation to information and data gathering, report design, testing, deployment and oversee ongoing production and analysis to ensure data integrity and data quality.

  • Ensure data integrity and quality and to facilitate the assessment and analysis of customer information and enable key issues to be identified and cross-referenced in multiple data sources.

  • Oversee the troubleshooting of identified data issues, develop solutions and implement changes to data analysis models as required.

  • Maintain all databases and tables within database systems for use with various statistical packages to ensure data remains error free.

  • Please click here to view a copy of the role description. 

    About You:

    We are looking for someone with strong data analysis, communication, problem solving analysis and writing skills, with the ability to manage time and meet deadlines while balancing competing priorities. You will have strong statistics ability, integration and problem-solving skills.

    The successful candidate for this role will understand and accept the role is still in the forming phase and will view this with a strategic and creative mindset. An awareness and knowledge of manual processes and systems to move forward into a more automotive and streamlined solution approach will see this person highly successful in this role.

    Salary and Benefits

    The salary for this position is Transport Grade 8 ($118,015 - $ 132,176) per annum plus superannuation and annual leave loading.

    In this new team, flexible working options and career progression, as well as the advantage of taking creative ownership of this role are on offer.


    Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

    To apply for this position, please submit an updated resume and answer all questions within the online application process.

    For any enquiries, please email Emma Love at

    Find out more about Transport for NSW at

    Applications close – Wednesday 28th July at 11.59pm.

    We are the community we serve

    We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

    We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

    Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

    For any enquiries, please email Emma Love at EMMA.LOVE@TRANSPORT.NSW.GOV.AU.

    Find out more about Transport for NSW at ?

    Jobs you might also be interested in