Senior Engagement Manager

Basel, Basel-Stadt, ch
Company: IQVIA
Category: Management Occupations
Published on 2021-07-26 16:07:23
**As Senior Engagement Manager, you will join our EMEA Tech and solutions growing business unit.**You will be managing the delivery across the portfolio of IQVIA solutions as well as building strong customer relationship.You will assess the customer's needs, identify their requirements, and manage and implement projects to improve the operations of a business through more efficient procedures and systems.You will successfully deliver global program outcomes and benefits by establishing robust program management governance and controls, including legal and contractual compliance.+ **Project Delivery**+ _Engagement/Program Size Managed:_ Program delivery accountability for large global and complex program (typical program scale of 20+ million USD)+ _Lead_ the program delivery organizations to successfully deliver program outcomes and benefits+ _Reporting_ : create high quality projects reports to identify achievements and goals met as well as to highlight areas to improve+ _Business development:_ identify new or add-on opportunities to increase revenue and build IQVIA Tech & Solutions brand awareness+ **Customer Engagement**+ Act as first and primary point of contact for cost, quality, on time delivery of projects+ Help clients to implement IQVIA solutions+ Identify issues and areas of improvements+ Build strong partnership and manage key stakeholders' expectations+ Create and deliver presentations to Executive-level clients**Qualifications:**+ Extensive experience in global program delivery accountability for large global and complex program, within the Life Science industry+ 10 + years' experience in client facing roles, with direct collaboration with senior executive stakeholders+ Strong experience of building and leading high performing cross functional teams+ Very good knowledge of the full pharmaceutical/Life Science technology systems: CRM, Content Management, Digital/Multi Channel, Data Warehousing, Analytics etc+ Extensive experience as a Project Manager, Program Manager or Engagement Manager+ Very good knowledge of , particularly delivering SalesForce based solutions+ SalesForce certifications are desirable**Why joining IQVIA?**This is an excellent opportunity for a strong leader to join a diverse and talented team.Our EMEA Technology and Solutions department is growing, we are offering unique solutions to Key top pharma companies in the world.This is your chance to build, learn, grow and be surrounded by the **_IQVIA_** **leadership** **_team_** that help drive healthcare forward.At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at IQVIA is a world leader in using data, technology, advanced analytics, and expertise to help customers drive healthcare - and human health - forward. Together with the companies we serve, we are enabling a more modern, more effective and more efficient healthcare system, and creating breakthrough solutions that transform business and patient outcomes.To get there, it takes diverse skills and a curiosity to explore new possibilities. No matter your role, everyone at IQVIA, including our colleagues at Q² Solutions, contributes to our shared goal of improving human health. Thank you for your interest in growing your career with us.EEO Minorities/Females/Protected Veterans/Disabled

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