Leader Asset & Process Optimization Services Initiative 80 - 100%

Uzwil, St. Gallen, ch
Company: Bühler AG
Category: Management Occupations
Published on 2021-07-26 16:10:32
Leader Asset & Process Optimization Services Initiative

Uzwil permanent, 80 - 100%Start: upon agreement In this role you will be part of an inspired and dynamic team, shaping
together the future of our services business. The role will play a pivotal role in shaping, planning and implementing
our service strategy and in transforming the way we help delivering outcomes to our customers, specifically in the
space of connected services, IoT/Digital Services on the Asset & Process Performance of our customers installed base,
combining traditional and digital services. Do you bring a track record in customer facing roles in the industry,
ideally on the services or consulting side and do you have minimum five years leadership experience?Introduction In
this role you will be part of an inspired and dynamic team, shaping together the future of our services business. The
role will play a pivotal role in shaping, planning and implementing our service strategy and in transforming the way we
help delivering outcomes to our customers, specifically in the space of connected services, IoT/Digital Services on the
Asset & Process Performance of our customers installed base, combining traditional and digital services. Do you bring a
track record in customer facing roles in the industry, ideally on the services or consulting side and do you have
minimum five years leadership experience? Tasks

- Manage the team and the initiative through all stages
- Drive the implementation of the action plan and continuously analyse the situation and environment in all aspects
and adapt as required to support the CS2025 business plan
- Build up and drive the implementation of the operations centre(s) globally, including the global service desk
operation and related process and tools
- Define a tangible plan to integrate the portfolio of Bühler Insights (Bühler IOT Platform) dashboard capabilities
and the various digital services in a streamline manner
- Own the “Connected Units” campaign, to drive asset connections to Bühler Insights
- Enhance Service portfolio in collaboration with the Business Units/ Business Areas (BU/ BAs) in all aspects and
dimensions with a focus on asset optimization services and process optimization services
- Leverage the digital and traditional services, process expertise and drive deployment of services into the regional
organizations through the Service and Sales teams
- Drive harmonization of the said services across businesses in respect to business case, look and feel, process for
quotation, installation, and operation etc.

Required qualifications

- Bachelor’s degree in mechanical engineering, automation or IT, Masters degree in Business Administration is a plus
- Track record in customer facing services roles in the machinery industry such as service operations, service
development/ product management/ customer support organization
- At least five years of leadership experience
- Overview, language and vocabulary related to automation, digital services, IT infrastructure are essential for
efficient communication with automation teams, IoT platform development team as well as Services and Sales Teams
- Effective and convincing communication, both verbally and in writing, fluent in English
- Able to communicate, deploy and transform across organisations globally
- Able to manage multi-matrix team, stakeholders and contributors globally

Benefits

- Career and personal development
- Cross-cultural working environment
- Profit-sharing

Application documents

- Cover letter, Resume, Letters of recommendation, Certifications

Bühler as an employer

Who we are

We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing
food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are
empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand
with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our
success. We support your personal development because we want you to make a difference. By joining Bühler, you will be
helping us tackle global challenges while at the same time meeting the needs of our customers.

Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it's important
that you match us and we match you. Regardless of your gender (m/f/d).

Who we are

Bühler as an employer

We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing
food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are
empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand
with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our
success. We support your personal development because we want you to make a difference. By joining Bühler, you will be
helping us tackle global challenges while at the same time meeting the needs of our customers.

Bühler is an equal opportunity employer and we value diversity and inclusion at our company, therefore, it's important
that you match us and we match you. Regardless of your gender (m/f/d).

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