Assistant Advisor, Cluster Digital Communications Team
Brand, Digital and Customer Marketing
About the department
The Department of Customer Service (DCS) is one of seven NSW Government super-clusters. It includes dozens of agencies making the work of the department diverse and dynamic.
We’re committed to building a culture of high-performance and results, full of highly engaged and talented people all working together to get the job done.
We are a leader in flexible working, career mobility and diversity. We use the latest digital collaboration tools.
About the team
The Cluster Digital Communications team is a team of 14 storytellers and digital communications experts who manage the website needs of 30+ agencies and business units across 60+ websites. Some of these include:
This means our work is incredibly diverse and on any given day can affect millions of people.
We work closely with other teams in the Brand, Digital and Communications directorate, such as Campaigns and Marketing, Stakeholder Engagement, Media and Social, Internal Communications and Strategic Projects. So the opportunity for you to grow your network is also significant.
The team is highly collaborative and always open and respectful of new ideas. We value enthusiasm and a willingness to learn.
About the role
The primary purpose of this role is to write, review and publish website content, ensuring it is targeted, engaging, effective and above all else, customer centric.
Experience in the ‘Drupal 8’ and/or ‘Squiz Matrix’ Content Management Systems (CMS) is an advantage but not necessary, training will be provided.
Key accountabilities include:
This role will report into a Senior Advisor, who reports into the Manager.
You, like us, will put the customer at the centre of everything you do.You will be passionate, flexible, and excited to work on whatever the priority of the day is.
This is a junior grade in our team structure, but there are no small roles.We’re looking for a superstar who can handle the big jobs as well as the small.